Terms & Conditions

Return/Refund/Shipping Policy

 

Returns

 

Thanks for shopping with K’Dione!  If you are not entirely satisfied with your purchase, we’re here to help. All returns must be done within 14 business days of confirmed/successful delivery.  Items can be returned due to defect not caused by mishandling by the purchaser.  You will be responsible for paying for shipping costs to return your item(s).  Shipping costs are non-refundable.  Receipt or proof of purchase is required to obtain a refund. Once the return has been approved, you will receive your refund via the same means used to make your purchase, or by cashier’s check. You will receive the refund within 7 – 10 business days, depending on original method of payment.

 

Please contact us with any questions on how to return your item.

 

Thank you for shopping with K’Dione !

 

Shipping

 

Once an item(s) is purchased, the item(s) will be shipped out in 5-7 days.  The purchaser will be notified via email when the package has been shipped.